Services

Full Coverage Service Plans

Protect your investment in Stem Tronics equipment with our most extensive and personalized service portfolio, tailored to your institution's and staff's requirements.

Signature Service – Expert service provides empowerment, understanding, and peace of mind.

Performance Plans – With flexible, comprehensive servicing suited to your needs, you may achieve optimum system uptime.

Proactive Plans – Protect your investment with a volume-based, flexible solution tailored to your requirements.

Services

When people's lives depend on the right diagnosis, you need to know what you can deliver. This necessitates the assistance of a trusted partner to verify that systems are operating effectively, employees are appropriately trained, and procedures are optimized. As a result, you can focus on providing solutions.

 

Equipment Optimization & Maintenance Services

Stem Tronics does not take a one-size-fits-all approach to your servicing and maintenance needs when it comes to getting the most out of your equipment. Our customized solution is designed to improve healthcare outcomes and assist you in achieving your clinical, operational, workforce, and financial objectives.

 

Overview

Your healthcare institution has already made significant investments in the best people, equipment, and technology in the field. Stem Tronics Service, the industry's first true concierge service option, will help you get the most out of your investment.

This is a one-on-one contact with a clinical specialist who is familiar with your specific issues and prospects. Your clinical consultant is constantly in touch, ready to help you with any situation.

Your specialized support team will create a tailored Service Plan based on your specific needs in order to assist you in meeting your objectives efficiently and effectively. After that plan is put in place, your advisor will work with you to track progress and alter the stages as needed, as well as manage your end-to-end service.

 

Performance Service Plans

With flexible, comprehensive servicing suited to your needs, you may achieve optimum system uptime.

 

Overview

By designing your service contract to fit your clinical and operational objectives, you may free yourself from technical issues. With Stem Tronics Performance Plans, you can save money by maintaining the best possible system availability, ensuring that your equipment is available when your staff and patients need it.

Performance Plans are created to address the various issues you face, such as financial limits and rapidly changing technologies. We have three plan levels to suit your needs, but regardless of whatever plan you choose, you will receive excellent Stem Tronics service.

Reach high system availability

Stem Tronics is dedicated to ensuring that your uptime is as high as possible. Not only is your system optimized and upgraded on a regular basis to ensure consistent working reliability, but you also get the fastest and most dependable repair service available.

 

Proactive Plans

Protect your investment with a volume-based, flexible solution that is suited to your clinical requirements.

 

Overview

When your institution is dealing with the ongoing demands of critical care, any delay in your imaging system could result in a considerable loss of productivity and income. Our Proactive Plans provide service coverage for the greatest levels of patient throughput while also safeguarding your investment by offering cost savings based on your anticipated exam demand.

Proactive Plans can help you increase your productivity and revenue. Proactive Plans combine volume-based coverage options into a single cost-effective plan that flexes and scales to your facility's annual exam rate. We provide a variety of plan levels to suit your needs, but regardless of the plan you choose, you will receive excellent Stem Tronics service.

 

Allow Stem Tronics to Help You Turn Uptime Risk into Manageable Costs

Customer Service at Stem Tronics is unrivaled in its dedication to ensuring optimal uptime. Not only is your system optimized and upgraded on a regular basis to ensure consistent working reliability, but you also get the fastest and most dependable repair service available.

 

Laboratory Diagnostics Services

Stem Tronics Customer Care Program

Stem Tronics is dedicated to going above and beyond your expectations. We work together with you to help your lab reach the next level of operational efficiency, from competent field engineers and workflow experts to knowledgeable education and customer service specialists.

Workflow Management - Learn how Stem Tronics' workflow and eCommerce solutions may help you increase operational efficiency, cut expenses, and eliminate errors.

Stem Tronics Customer Care Program - Healthcare Solutions and eCommerce are both committed to operational efficiency. Extensive knowledge and tried-and-true procedures, as well as scalable ecommerce products, let you get the most out of your laboratory.

Consulting Services - Clinical, operational, and financial barriers to overcome in order to establish the lab as a value-based healthcare enabler.

Education and Training - Learn how Stem Tronics is dedicated to meeting the ongoing education needs of your whole laboratory team.

 

Value Partnerships - Creating More Value for You

The Value of Partnership

Do you think the current changes in healthcare are a one-of-a-kind phenomenon? For example, as a result of digitalization, reimbursement is now focused on outcomes, and new technologies are being developed. Are these improvements going to give healthcare providers with enterprise-wide, future-proof outcomes?

In the healthcare industry, change is unavoidable. Long-term success takes insight, resources, and fortitude. You need a partner who can help you go beyond responding to change and anticipate and even lead change in the healthcare industry. A partner who can assist you in developing new services, strategies, and solutions to benefit your stakeholders. We are that kind of partner, and Value Partnership is how we assist you achieve your objectives now, next year, and in the future.

We assist you in identifying and activating three major main engines in the context of a contemporary, digitally connected health system:

• Optimize: Enhance processes, streamline operations, and improve patient experience.
• Expand: To revolutionize care delivery while retaining quality and profitability, add new capabilities and scale up current ones.
• Advance: By increasing the amount of innovation in your business, you may improve the quality and precision of care delivery.

Value Partnerships bring together our strengths in comprehensive medical technology management and digitization into a long-term performance-oriented partnership centered on value generation. We are ideally positioned to co-create a solution with and for you that will provide clinical, operational, and/or financial benefits, due to our sustainable healthcare consulting and transformation services, as well as our future-proof design planning.

Value Partnerships offer the chance to streamline processes today, adding new capabilities tomorrow, and increasing the level of innovation in your network.

Value Partnerships improve care delivery in order to provide you with more value.

 

Value Partners for Healthcare Consulting

Driving Digital Transformation to Create More Value.

Strategic advice, patient-centric solutions, and digital transformation are all used to build high-performing healthcare operations.

With a complete business strategy and significant clinical and operational knowledge, Stem Tronics Value Partners provide Consulting and Digital Transformation. We assist you in driving digital transformation and the adoption of patient-centric care pathways to improve outcomes for all stakeholders in the healthcare system.

 

Digital Transformation of Healthcare

Data and information technology (IT) are being used by healthcare organizations like yours to enhance care delivery, increase precision medicine, and improve patient experiences. Information is more important than ever in healthcare. We can assist you in using technology such as digital twin-based workflow simulation to improve the effectiveness, efficiency, and personalization of healthcare.

 

Improving Clinical and Financial Outcomes with Patient-Centered Solutions

You are dedicated to putting patients first in healthcare. That requires removing departmental barriers and rebuilding clinical pathways around the medical, social, and emotional requirements of patients. You also need to obtain more financial sense from hospital equipment and personnel, as well as improve results for all stakeholders. Stem Tronics Value Partners can help you change your hospital's service into patient-centric, individualized precision medicine with innovations powered by cutting-edge technology like artificial intelligence.

 

Enterprise Strategy with Expert Implementation

The rapid rate of change in healthcare makes it difficult for you and your organization to stay updated. To stay ahead of the competition, you need big-picture thinking and planning. You need faultless execution and precise implementation at the same time. Above all, you desire a long-term partnership.

 

Performance Management for Effective Care

Our team works with your team to create long-term, standardized processes and value streams to ensure your patients receive the most efficient and effective care possible. You may always have a pulse on how well you are functioning by incorporating digital dashboards into your daily routines that measure the variables that matter.